Privacy Policy

Who we are and how to contact us

Future Energy Capital Limited, trading as Future Energy Global, is the controller of the personal data described in this policy. We are registered in Ireland under company number 734459, with a registered office at Unit J, Block 1, Shannon Business Park, Shannon, Co. Clare, V14 EV57, Ireland.

For any question about this policy, or to exercise the rights set out below, email info@fe.global and mark your message for the attention of the Head of Marketing and Communications.

We are not required to appoint a data protection officer: we do not carry out large-scale monitoring and we do not process special category data. As an Irish-established company we do not need an EU representative. We keep both positions under review, and will say so here if either changes.

What personal data we collect

We collect only what you give us and the minimum context needed to answer you. We do not buy contact data, and we do not build profiles from third-party sources.

When you submit our contact form we collect your name, work email address, company, the type of enquiry you select, and the message you write. When you request a guide we collect your name, work email address, and company. All of these are required on both forms: we ask for nothing we do not need to reply to you properly.

Alongside your submission we record how you reached us: the page you landed on, the page you submitted from, the campaign parameters in the link you followed, and the domain of the site that referred you. We store the referring domain only, never the full referring address.

• Identity and contact: name, work email address, company, role
• Your message, where you choose to write one
• Source context: landing page, submission page, campaign parameters, referring domain
• Your marketing choice, with the date and time you made it
• Technical data our hosting provider processes to serve and protect the site

How we use it, and our lawful basis

We use your details to answer your enquiry and to route it to the right person on our team, which depends on the role you select. We use the source context to understand which of our pages and campaigns bring people to us, so we can spend effort where it is useful.

Where you have asked us to, we also send you occasional updates about sustainable fuel, Book and Claim, and our own work. You can stop these at any time using the link in any message, or by emailing us.

Our lawful basis for answering your enquiry and for understanding which pages and campaigns bring people to us is legitimate interests: you have approached us in a business capacity, and we have a genuine interest in replying well and in knowing what works. Our lawful basis for sending marketing email is your consent, which you give by ticking the box and can withdraw at any time.

Who we share it with

We share your data with the service providers that let us operate, and with nobody else. We do not sell personal data, and we do not share it with advertising networks.

• HubSpot, which stores our contact records and sends our email. Your submission is written there when you send it. If you accept optional analytics, HubSpot also provides those, and sets cookies to do it.
• Cloudflare, which hosts this site, serves it, and protects it from abuse.
• Our own team, where the enquiry is routed to the colleague who can answer it.
• Canva, which hosts our Corporate Buyer's Guide. The guide is no longer embedded in our pages: we link to it, so nothing reaches Canva unless you choose to follow that link and open it.
• YouTube, which hosts our What Moves Us films. The player is not part of our pages: nothing reaches YouTube until you press play on a film.

International transfers

Our providers may process data outside the country you are in, including outside the European Economic Area.

HubSpot, Cloudflare and Canva are established in the United States. Our HubSpot account is hosted in the European Union, so our contact records are stored there. Where personal data does reach the United States, it is transferred under the European Commission's standard contractual clauses together with the additional safeguards in each provider's data processing terms.

How long we keep it

We keep enquiry records for as long as we have a live business relationship or a realistic prospect of one, and marketing contacts until you ask us to stop.

In practice that means: enquiries that do not lead anywhere are deleted 24 months after your last contact with us; enquiries that become a relationship are kept for 24 months after it ends; and marketing contacts are kept until you unsubscribe, after which we keep your email address on a suppression list for a further 12 months so that we do not contact you again by mistake, then delete it. At the end of each period the record is deleted rather than archived.

Your rights

You have rights over the personal data we hold about you. To use any of them, email info@fe.global. We will respond within one month, and we will not charge you.

• Ask for a copy of the data we hold about you
• Ask us to correct anything inaccurate
• Ask us to delete it
• Ask us to restrict how we use it, or object to our using it
• Ask us to send it to you or another provider in a portable form
• Withdraw your consent to marketing at any time, without affecting anything we did before you withdrew it

Cookies and similar technologies

If you choose Essential only, this site sets no cookies. It stores two small values in your own browser: the choice you make on our consent banner, and, for the length of your visit, the source context described above. Neither leaves your device unless you submit a form.

If you choose Analytics only, we also load HubSpot analytics, which sets four cookies of its own. One of them, hubspotutk, is the value we read back as source context when you submit a form.

If you choose Accept all, we additionally load the LinkedIn Insight Tag, which is advertising rather than analytics. It lets LinkedIn recognise your browser so that it can show you our advertising. Its cookies sit on LinkedIn's domain rather than ours.

Our cookie policy lists all of it in full, including how to clear it, and how the LinkedIn cookies differ because we do not control them.

How to complain

If you think we have handled your data badly, please tell us first at info@fe.global so we can put it right. You also have the right to complain to a supervisory authority.

Our lead supervisory authority is the Data Protection Commission in Ireland, at dataprotection.ie. If you are in another country in the European Economic Area, or in the United Kingdom, you may also complain to your own national data protection authority.